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Return & Refund Policy For Ganofarm Sdn. Bhd.

At Ganofarm Sdn. Bhd., your satisfaction is our ultimate goal. If you received items not up to your satisfaction, please contact us at +603-3197 3919 (Monday to Friday, 9.00 am to 6.00 pm) for resolution of your problem. Most items in original condition may be returned within 30 days of delivery for a full merchandise refund except shipping fee. Merchandise must be returned in unused, unmodified and like-new condition.

Please retain your return tracking information. Ganofarm Sdn. Bhd. will not be liable for items not reach us.

Important note:
Except in cases where the return is the result of an error by the shipper or the item arrives damaged or defective, original shipping charges are non-refundable and you are responsible for all return shipping costs.

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